Archive for January, 2009

Emergency Maintenance - Carnac Lodge datacentre

Friday, January 30th, 2009

Notice of emergency maintenance scheduled for Saturday 31/01/2009 00:01 - 04:00

Engineers will be undertaking emergency maintenance on an access router serving customers in the Carnac Lodge datacentre between 00:01 and 04:00 on 31/01/2009 in order to prevent a potential service affecting issue.

All customers directly affected by this maintenance will be contacted by their account manager.

Planned Maintenance - Telecity Sovereign House

Tuesday, January 27th, 2009

Notice of planned maintenance scheduled for Wednesday 04/02/2009 23:00 - Thursday 05/02/2009 04:00

Engineers will be undertaking planned maintenance on our core network in London on 04/02/2009 from 23:00.

This work is part of a planned programme to bring enhanced services and significant extra resillience to our IP transit customers in the Docklands area.

This second phase of works will affect customers in Telecity Sovereign House. Subsequent phases will affect customers in Telecity Harbour Exchange and Meridian Gate.

All customers directly affected by this work have been contacted by their account manager with full details of the work involved.

Planned maintenance - Delme Place datacentre

Tuesday, January 27th, 2009

Notice of planned maintenance scheduled for Wednesday 04/02/2009 00:01 - 04:00

NewNet engineers will be undertaking planned maintenance on the access switches downstream of the delme1 router on 04/02/2009 from 00:01.

All customers directly affected by these works have been contacted with further details.

IP Telephony Issues

Friday, January 23rd, 2009

NewNet are currently experiencing issues with their IP Telephony service. Engineers are investigating and will return service as soon as possible.

orderform.co.uk maintenance

Monday, January 19th, 2009

Notice of planned maintenance scheduled for Tuesday 20th January 2009 23:00

Engineers will be undertaking maintenance on the orderform.co.uk platform. There will be a very brief loss of access to this platform as services are restarted at 23:00.