ADSL Mail1 Server
Saturday, April 25th, 2009RESOLVED: 25/4/09 at 17:35
Newnet is currently experiencing issues with the ADSL Mail1 Server. Engineers are currently trying to resolve this issue.
Newnet apologises for any inconvience caused.
Archive for April, 2009
Core network maintenance - 24/04/2009 00:01 - 04:00
Tuesday, April 14th, 2009COMPLETED: 24/4/09 at 04:00
NewNet engineers will be undertaking an operating system upgrade on one of our core Cisco 7609 routers.
In preparation for the upgrade, all traffic traversing this router will be re-routed and therefore no customer facing outages are anticipated.
Further maintenance will be scheduled at a later date to upgrade the remaining core routers.
London service network maintenance - 22/04/2009 00:01 - 04:00
Tuesday, April 14th, 2009COMPLETED: 22/4/09 at 04:00
NewNet engineers will be undertaking planned maintenance on a service network in London in order to migrate systems to a more resilient network platform.
The following services have been classified as “at risk” during this maintenance window and will experience brief outages as they are migrated:
• London DNS servers used by ADSL / SDSL / London Leased Line / London Colocation / LLU customers (212.87.64.7 and 212.87.64.10)
• Primary authoritative DNS - usui.newnet.co.uk. The secondary system, hayashi.newnet.co.uk is located on a separate network and will not be affected.
• prana.th.newnet.co.uk - primary backup SMTP service
• ftp.newnet.co.uk
• Primary ADSL RADIUS system - backup systems are located on other networks so authentication should continue as normal.
No prolonged outage of any of these services is expected.
Broadband Loss of Service
Wednesday, April 8th, 2009RESOLVED: 08/04/2009 10:24
NewNet have experienced a failure on a router terminating IPStream broadband circuits. Engineers are currently investigating.
Planned Powerhost Maintenance Work - 15/04/09 - 22:00 - 16/04/09 - 01:00
Tuesday, April 7th, 2009COMPLETED: 15/4/09 at 01:00
Notice of planned maintenance work on the Powerhost platform, scheduled for 15/04/09, 22:00 - 16/04/09, 01:00
NewNet engineers will be carrying out planned maintenance work on the Powerhost platform. This work will include the re-scheduled upgrade of the MySQL server ‘mysql1.ukisp.com’. Other work carried out at this time will require a reboot of the ‘Windows3′ web server and work on ‘ns1.ukisp.com’. Outage on mysql1 is expected to be around 1 hour, whereas the outage on Windows3/ns1 will be only a few minutes. All of the aforementioned services are considered ‘at risk’ throughout the whole maintenance window.