Broadband Loss of Service
RESOLVED: 08/04/2009 10:24
NewNet have experienced a failure on a router terminating IPStream broadband circuits. Engineers are currently investigating.
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April 8th, 2009 at 10:24 am
This router has been rebooted to restore service. The majority of users have now reconnected; customer routers should be rebooted if service still cannot be obtained.
April 8th, 2009 at 12:08 pm
Update to cause of issue - the router suffered a kernel panic and initiated an automatic reboot. The system is now stable, however engineers will continue to monitor the position.