Archive for August, 2009

NewNet AUP Update

Thursday, August 27th, 2009

There has been an update made to NewNet’s AUP page, which can be found at http://www.newnet.co.uk/aup

Please make sure that you read and are familiar with the AUP.

Emergency Maintenance - Bhakta (web16) legacy web server - 26/08/09 22:00 - 27/08/09 01:00

Wednesday, August 26th, 2009

Notice of emergency maintenance scheduled for 26/08/09 22:00 - 27/08/09 01:00

NewNet engineers will be undertaking emergency maintenance on legacy web server web16.ukisp.net (Bhakta) to swap out a failing storage device.  The web server will be offline for up to 2 hours during the work, and is ‘at risk’ throughout the whole maintenance window.  Access to all services on this server (web + email + FTP) will be inaccessible during this work.

NewNet apologise for any inconvenience caused whilst this prevantative maintenance is performed.

Planned maintenance on orderform.co.uk

Tuesday, August 25th, 2009

Notice of planned maintenance work - 01/09/09 23:00 - 01/09/09 - 23:59

NewNet engineers will be undertaking maintenance work on the orderform.co.uk service.  This website and all associated pages will be offline throughout the duration.  Work is expected to take no more than half an hour, however the service is considered ‘at risk’ throughout the whole window.

Core network maintenance - IPv6 - III

Monday, August 17th, 2009

Notice of upgrades on the core platform scheduled for 24/08/2009 from 23.30 to 04.00

NewNet engineers will be undertaking upgrades on some of our core routers in order to provide them with native IPv6 routing.

These works are part of an ongoing project to extend IPv6 native support to the whole of our core network and at a later date to the edge and access points of the network.

No customer facing outages are anticipated, however given the nature of these works, the core network has been placed “at risk”  for the duration of this maintenance window.

Further maintenance will be scheduled at a later date to upgrade the remaining core routers.

web16 Legacy Web Server

Friday, August 14th, 2009

RESOLVED: This was fully resolved at 8:30 and the server is now back online.

We are currently expierencing issues with one of our legacy webservers (web16).  Engineers are currently working to resolve the issues.