OpenReach will be conducting repair work to a damaged cable that services the Portsmouth North Exchange. This will take place on the following date and will affect all NewNet LLU services from the exchange.

Date: 11 May 2010
Time: 00.15 - 00.30

During this period services will be down for approximately 10 mins while the cable is repaired.

NewNet apologise for any incovenience this may cause in advance of the maintenance period.

The London Internet exchange experienced a failure on its Brocade peering LAN approximately 22:30 16th March. Some issues still remain, so to preserve traffic the majority of  the NewNet Brocade LINX peering sessions will remain shut down till the issues have been resolved. This however may still affect customers connecting to other ISPs having issues.

NewNet would like to inform you that there will be scheduled maintenance for our hosted Exchange services between 00:00 to 07:00 on the following dates.

Saturday 27th March
Sunday 28th March
Saturday 3rd April
Sunday 4th April

This maintenance is for firmware and driver updates across our entire platform and during this time, there will be intermittent access to the Hosted Exchange services.

We would like to apologise in advance for any inconvenience this may cause.

NewNet engineers will be carrying out hardware maintenance on the Powerhost shared mail server ‘mail2.ukisp.com’ to increase disk space capacity on this machine.  This work is in preparation for upcoming upgrades to the Powerhost cluster.

Expected downtime is no more than 45 minutes, however the service should be considered ‘at risk’ throughout the whole maintenance window.

All customers with Powerhost e-mail domains hosted on this server will be affected throughout this work.

Description: Upgrade of aggregation switches within the Serverhouse Delme Place data-centre.

Risk assessment: Up to 30 minutes loss of service for colocation customers in Delme Place data-centre.

NewNet engineers will be carrying out upgrade works within the Server House Delme Place data centre to replace switches in the aggregation layer of the network. These works are intended to provide extra resilience and extra capacity within this data centre. Colocation customers in this data-centre will experience a loss of service for up to 30 minutes while the switches are upgraded. Because of the nature of these works, all colocation services within the Delme Place data-centre should be classed as at risk for the duration of the maintenance window.