RESOLVED: An issue with our Internal Voicemail system has been identified and resolved. All calls to NewNet should be routed correctly.

NewNet regret to inform all customers that we are having issues with our Internal Telephone system today.
Our system engineers are working to resolve this issue as quickly as possible and aim to keep disruption to a minimum.
We apologise for the inconvenience this may cause our customers while trying to contact our staff today.

NewNet would like to inform you that there will be scheduled maintenance for our Hosted Exchange services between 06:00 to 09:00 on Saturday 17th April

This maintenance is to apply Windows updates across the platform and during this time, there will be intermittent access to our hosted services.

We would like to apologise in advance for any inconvenience this may cause.

We are currently experiencing issues with all DSL based connectivity.  Users on both IPStream and LLU DSL connections may be experiencing problems connecting to the Internet.

NewNet engineers are working to restore service as quickly as possible.  This service status page will be updated as soon as an update is available.

NewNet engineers will be performing maintenance on shared Powerhost web server ‘Unix4.ukisp.com’.  This will involve upgrading the hardware and will require up to an hour of downtime for this service.  All users with a Powerhost web site hosted on this server will experience a loss of service during the maintenance.

Work will also be carried out on shared database server ‘Mysql1.ukisp.com’.  This work is the final part of required hardware maintenance to stabilise the system after recent issues.  Disruption to service should be no more than half an hour, however should be considered ‘at risk’ throughout the whole maintenance period.