Openreach will be conducting maintenance in the Portsmouth Central and Portsmouth Northend exchanges on Thursday 16th September 2010 during working hours. The work being conducted is to swap out back up batteries, the work being carried out is non service affecting. However, it will be classed as an “at Risk” maintenance window.

Users may notice some usage is either not visible or incorrectly allocated to their usage summary at present.  Apologies for any inconvenience this may cause. Newnet engineers are working on the issue and all usage will be correctly reflected on users account summary as soon as possible. For discussion of specific usage or questions please contact the Newnet support team in the usual manner. Please call 01329226723 or submit a support ticket via support.newnet.co.uk.

This issues is now resolved.

Completed 12.46 - 8th September 2010

We have been informed by Server House that the generator that services the Delme Data Centre has developed a cooling issue and emergency maintenance has been booked for 9.00am on Wednesday 8th September 2010, the maintenance period is yet to be confirmed.

During the maintenance period the generator will be offline and therefore the power supply to the data centre should be classed as “at Risk”

NewNet would like to inform you that there will be scheduled maintenance for the Hosted Exchange services between 21:00 to 00:00 on Monday 13th September. During this time, there will be intermittent access to the service.

We would like to apologise in advance for any inconvenience this may cause.