Archive for October, 2010

Order form issue - 18/10/2010 - resolved

Monday, October 18th, 2010

NewNet are currently experiencing issues with the order form system, this is currently being investigated by our developers and should be resolved shortly. NewNet apologise for any inconvenience this may cause.

Broadband Outage - 14/10/2010 - 15/10/2010

Wednesday, October 13th, 2010

BT have notified NewNet that they will be conducting a major hardware upgrade on Broadband Nodes in the London Stepney Green area between 23.00 and 07.00 on 14/15th October 2010. The nature of the work will affect all NewNet IP Stream / WBC broadband services, LLU services will not be affected.

It is likely that all IP Stream / WBC broadband services will drop during this period while the upgrade is carried out. Service should automatically resume once the connection comes back. If your service does not resume automatically, please disconnect your session and reconnect. If you experience any difficulty in connecting again, please contact the NewNet helpdesk.

NewNet apologise for the inconvenience this may cause.

Hosting services - Web 4

Tuesday, October 12th, 2010

NewNet are experiencing an issue with web 4 hosting server at present, engineers are currently working to restore the service. NewNet apologise for any inconvenience this may be causing.