Newnet wishes to advise all users of planned maintenance occurring tomorrow morning 1st June 2011 from 0000-0400hrs. All users will experience one very brief outage during this window. Any users experiencing connectivity problems after this window should contact Newnet service desk in the usual way. Call 0844 8549289 or email support@newnet.co.uk
Newnet wishes to advise customers connected to Guildford exchange of an issue affecting all connectivity in this area. Engineers are investigating the issue as a matter of urgency, and there will be further updates as soon as possible. Any customers wishing to discuss this matter further should contact the Newnet Service desk on 0844 8549289 or email support@newnet.co.uk.
11.40am: Full service now restored. Any customers with continued issues please contact Newnet support
Newnet would like to inform customers of planned scheduled maintenance occurring on the core network between 0000-0400hrs on Wednesay 1st June. This is occurring to update software on the network, however no outages are expected to any services during this maintenance window.
Any customers wishing to discuss further should contact the Newnet service desk on 0844 8549289 or email support@newnet.co.uk.
Newnet is currently investigating an issue with 1 server on our Powerhost platform, unix4. All sites hosted on this server will currently be offline. Newnet apologises for the inconvenience and is working to resolve this issue as quickly as possible. For further information or clarification of whether a particular site is affected by this issue please call the Newnet service desk on 0844 8549289 or email support@newnet.co.uk
Service restored. Apologies again for any inconvenience caused.
Newnet would like to inform broadband users of a network issue early this morning which affected connectivity just after midnight. This resulted in a short outage for 21cn and Newnet Direct LLU users of approx 10mins while traffic was redirected. 20cn dsl users will have experienced a longer outage of approx 1hr while emergency maintenance was conducted to restore service. Newnet apologises for any inconvenience caused during this time. Any customers with further queries or issues please contact our service desk on 0844 8549289 or email support@newnet.co.uk.
