NewNet engineers will be undertaking emergency maintenance on Powerhost shared mail server ‘Mail5.ukisp.com’ in order to swap out a failing disk.
As part of this work, the mail server will require a reboot, causing loss of service for all domains hosted on this server for around 10 minutes.

The service is to be considered ‘at risk’ throughout the whole maintenance window.

NewNet apologise for any inconvenience this essential work may cause.

Newnet wishes to advise users of our hosted exchange service of scheduled maintenance occurring between 2100-2300hrs on Monday 16th May. During this time there will be intermittent access to the hosted exchange service. Newnet apologises for any inconvenience caused.

Any user of the service wishing to discuss this matter further should call the service desk on 0844 8549289 or email support@newnet.co.uk

RESOLVED: This issue has now been resolved and all customers are back online.

NewNet are currently experiencing issues with one of its access routers in the Carnac Datacenter.  Engineers are working to resolve the issue.

NewNet apologises for any inconvience caused.