There is currently a suspected power outage in the Telehouse north datacenter in London.

Whilst this is not directly affecting NewNet equipment, other ISP’s are being affected and routing across the internet is affected.

COMPLETED: 08/07/2010 01:30

A potential issue with VLAN propogation has been identified on the access network in the Delme Place facility and engineers will be undertaking emergency corrective maintenance on 08/07/2010 between 00:01 and 04:00.

No impact to customer service is anticipated as a result of these works, however services should be considered to be at risk during the maintenance window.

Monday 14th June 2010, 23:00 - 04.00

Network outage to customers in West Barn data centre

Newnet engineers will be carrying out network upgrades as part of a continuing process of improvement. Services should be considered at risk for the duration of this maintenance window, however any outage is not expected to exceed 10-15 minutes whilst network serices are migrated.

Customers affected by these works have been contacted by our service support team.

Newnet apologise for any inconvenience caused by this essential work.

NewNet is currently experiencing an issue with one of its access routers on the Delme place data-centre which serves a number of colocation customers.

NewNet engineers are currently working on resolving this issue and will offer an update as soon as possible.

Update:

This issue has now been resolved and connectivity restored to all customers. Please contact support@newnet.co.uk if you are still experiencing any issues.

NewNet would like to apologize for the inconvenience caused by this failure.

Newnet are currently experiencing connectivity issues to part of its walled garden data centre.  Some Dedicated Server customers are affected and some colo customers.

Engineers are currently working to resolve the issue.