Archive for the ‘E-mail’ Category

dial2.co.uk - emergency maintenance - 8/3/11 22:00 - 9/3/11 02:00

Tuesday, March 8th, 2011

NewNet engineers will be performing emergency maintenance on the legacy mail service, dial2.co.uk.
This work will involve replacing the hardware this service runs on due to a failing disk.

Estimated downtime is no more than 1 hour during which time this service will be unavailable. The service is to be considered ‘at risk’ throughout the entire maintenance window.

NewNet apologise for any inconvenience this essential work may cause.

Powerhost Mail3 - emergency hardware maintenance - 9/2/11 23:00 - 23:59

Wednesday, February 9th, 2011

COMPLETED: 09/02/11 23:30

NewNet engineers will be undertaking emergency maintenance to swap out a second failed hard disk in the shared Powerhost mail server ‘mail3.ukisp.com’

This will require the server to be taken offline. The outage is expected to be no longer than 10 minutes, however the service should be considered ‘at risk’ for the whole maintenance window.

NewNet apologise for any inconvenience that this essential work may cause.

Powerhost Mail3 Hardware maintenance - 31/01/11 22:00 - 23:59

Friday, January 28th, 2011

COMPLETED: 31/01/11 22:30

NewNet engineers will be undertaking work to replace a failing piece of hardware on the Powerhost Mail3 shared mail server.
This work will cause a short period of downtime for all Powerhost mail domains on this server. Estimated downtime is no more than 15-20 minutes, however the service should be considered ‘at risk’ throughout the whole maintenance window.

Hosted Exchange maintenance 26/1/2011 2100-2300hrs

Tuesday, January 18th, 2011

Hosted Exchange Scheduled Maintenance  Wednesday 26th January 2011 2100 - 2300hrs

Newnet would like to inform our hosted exchange users that there will be scheduled maintenance for our services during the window above. There is no anticipated impact on service or email flow during this time though service should be considered at risk.
We would like to apologise in advance for any inconvenience this may cause. Any questions please contact our support team on 01329226723 or access support.newnet.co.uk.

Hosted Exchange maintenance 15/1/2011 - 16/1/2011

Friday, January 7th, 2011

Hosted Exchange Scheduled Maintenance between Saturday 15th January 2011 0700hrs  and Sunday 16th January 1900hrs

Newnet would like to inform our hosted exchange users that there will be scheduled maintenance for our services between the times mentioned above. There is no anticipated impact on service or email flow during this time, though account changes made during this period may take longer than usual to complete.
We would like to apologise in advance for any inconvenience this may cause. Any questions please contact our support team on 01329226723 or access support.newnet.co.uk.