Archive for the ‘Hosting’ Category

PowerHost Windows Servers Upgrades

Monday, August 23rd, 2010

NewNet engineers will be carrying out software upgrades to the PowerHost Windows platform between 0001hrs and 0400hrs on Friday 3rd September 2010. However, the expected period that these services will be off-line is approximately 1 to 2 hours.

Access to the PowerHost Windows servers will be limited during this period.

NewNet engineers will return the servers to service as soon as the software updates have been completed.

Powerhost Mail2.ukisp.com hardware failure

Saturday, August 14th, 2010

NewNet engineers are working as quickly as possible to restore service to Powerhost mail server ‘mail2.ukisp.com’
This system has suffered a hardware failure, which has resulted in loss of mail services on this machine.

If you are unsure as to whether or not this affects your Powerhost mail service, please call the NewNet helpdesk for assistance.
NewNet apologise for any inconvenience caused.

Maintenance work on Powerhost web server windows3.ukisp.com - 17/07/10 01:00 - 01:30

Friday, July 16th, 2010

COMPLETED: 17/07/10 01:00

NewNet engineers have identified performance degredation on Powerhost web server ‘windows3.ukisp.com’, and will be performing
maintenance to correct this. The web server will be unavailable for a short time during this work. The service is to be considered ‘at risk’ throughout the whole maintenance window.

Planned maintenance on Powerhost Control Panel - 13/07/10 22:00 - 13/07/10 23:00

Friday, July 9th, 2010

COMPLETED: 13/07/2010 22:45

NewNet engineers will be performing software updates to the Powerhost Control Panel (cp1.ukisp.com).
The service will be unavailable during the maintenance window. No Powerhost users will be able to make changes to their
accounts through the control panel at this time.

Expected downtime is only 15-30 minutes.

Emergency hardware maintenance on Powerhost Mail3 - 05/07/10 22:30 - 06/07/10 00:30

Monday, July 5th, 2010

COMPLETED: 06/07/2010 00:30

NewNet engineers will be undertaking work to replace and upgrade failing hardware on Powerhost mail server ‘mail3.ukisp.com’.
All mail services hosted on this server will be offline throughout this essential maintenance work.

This server is expected to be offline for no more than 1 hour whilst this work is performed, however should be considered ‘at risk’ throughout the whole maintenance window.

NewNet apologise for any inconvenience this may cause.