Some leased line customers may be experiencing problems with connectivity, due to an issue with an access router.

NewNet engineers are currently investigating to restore service to this router as soon as possible.

RESOLVED:  Connectivity has been restored. There has been an additional loss of mains power within the exchange and one of the UPS has developed a fault. Services are expected to remain stable however they should be considered as “at risk” until tomorrow as there is no longer power redundancy for network equipment within this pop. BT has advised that a replacement UPS will be available tomorrow 8th of Jan from 10am.

A further power outage has been experienced at the Fareham exchange and all connectivity services delivered from this location are currently offline.

A BT power engineer is currently en-route to site. Further updates will be made as they become available.

RESOLVED: Connectivity has now been restored to the Fareham POP. This was due to a loss of power within the POP.

Newnet is currently experiencing connectivity issues to its POP in Fareham.

Engineers are currently working to resolve this issue.

NewNet engineers will be replacing one of our upstream routers serving customers leased lines in order to fix some issues being experienced by this router.
All customers whose leased lines are being served by this router will experience an up to 30 minutes outage during the window advertised above.

Customers that will be affected by this maintaince will be notified individually.

NewNet engineers will be undertaking upgrades to some parts of our
legacy DSL network in order to accommodate NewNet’s new DSL platform.
Description of works:
1. New resilient aggregation platform to be deployed between
the DSL platform and the core network to optimize the number
of prefix advertisements into the core network.
2. Migration of legacy DSL infrastructure (Redback and LLU LNS)
behind the new aggregation platform.
3. Installation of new redundant pair of L2TP network servers
to support session terminations on the new WBMC platform and
LLU platform (actual sessions to be migrated in future
maintenance windows).
These works form the second stage of the development of our new DSL
platform, with further works to be scheduled in the following weeks.
All customers with Etherdirect services and DSL customers on both LLU
and IPStream platforms will experience an up to 30 minutes outage during
the maintenance window advertised above.
Given the nature of these works, customers with services as defined
above should consider their services as “at risk” for the duration of the
maintenance window.